At Jodifl, customer satisfaction is our top priority. We promise prompt and
courteous customer service for all customers' convenient shopping experience.

PAYMENT METHOD

Jodifl accepts the following forms of payment:
CREDIT CARD (VISA, Master Card, American Express, Discover)
We are currently not accepting any other form of payment.

PRE-AUTHORIZATION POLICY

Orders are pre-authorized before start of procedure to ship.

BACK ORDERS / PRE ORDERS

Back order / Pre Orders (currently out of stock with future delivery dates) items will be shipped as they become available. All orders will be shipped as soon as it reaches our facility unless customer states to call before shipping.

PRE-SALE CUSTOMERS

If you sell merchandise before receiving it, we are not responsible if you do not receive
it on time or if a style gets cancelled. We advise that you call our customer service department
before placing your order. Thank you for your cooperation.

ETA DATES

All ETA dates are subject to change and might take an additional two weeks for our warehouse to receive.

"CONTACT BEFORE SHIPPING" CUSTOMERS

We will make the attempt to contact you three times. Please keep in mind that after the third attempt we will proceed with shipping. From this point on, your account will be considered a "ship without contact." We will not accept "items not approved to ship" as a valid reason for any returns.

SHIPPING HOUR

All orders take 1-3 business days to ship out.

Same day orders received after 2pm Pacific time will not be shipped that same day. Any requested orders will be attempted but not guaranteed shipment will be sent that same day. We thank you for understanding.

SHIPPING FEE

Jodifl ships via UPS. Standard Shipping charges will apply to all orders.
Shipments are sent out daily from Mondays through Fridays.

SHIPPING METHOD

All orders are shipped through UPS. If you would like to request a different method of shipment we will accommodate your request. Please keep in mind that we will not be held accountable for any losses or damages resulting from other shipment methods.

SHIPPING CHOICES COST*

*Price depends on weight of box and destination*

UPS DELIVERY TIMES
Ground (3-7 days, determined by destination) - most cost effective
3 Day Select (delivery by end of day)
2nd Day Air (delivery by end of day)
2nd Day Air AM (delivery by 10:30 am)
Next Day Air Saver (delivery by 3pm)
Next Day Air (delivery by 10:30am)
Next Day Air Early AM (delivery by 8:30am) - most expensive